nexQ Privacy Policy

Last Update: September 16, 2024

1. Introduction

nexQ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexq.io and use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information we Collect

We may collect personal data about you in various ways, including:

  • Personal Identification Information: Name, email address, phone number, and job title.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, and access times.
  • Transaction Data: Details about payments made, if applicable.
  • Communication Data: Information you provide when you communicate with us through our website, including inquiries and feedback.

3. How we use your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To understand and analyze how you use our website and services.
  • To process your transactions and manage your account.
  • To communicate with you, including customer support and responding to inquiries.
  • To send you updates, marketing, and promotional materials.
  • To monitor and prevent security and fraud issues.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: We may process your data if you have given us permission to do so.
  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legitimate Interests: To provide and improve our services, ensuring they meet your needs.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies help us enhance user experience by storing user preferences and tracking usage patterns. By using our website, you consent to the use of cookies as described in our Cookie Policy.

6. How we Share your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and marketing services.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations, resolve disputes, and enforce our agreements. When the data is no longer required, we will delete or anonymize it.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and request a copy of your personal data.
  • The right to request correction or deletion of your personal data.
  • The right to object to or restrict the processing of your personal data.
  • The right to withdraw consent at any time, where processing is based on consent.
  • The right to data portability.

To exercise any of these rights, please contact us using the contact information provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

legal@nexq.io